I am not even sure that anything can be done at this point, according to your customer service department I have been given all the options. I am just really not happy with any of these options. I am not looking for one of the new fancy phones, that really doesn't appeal to me. What I need is a device that works and that is reliable, which is something I do not have right now, and I get the impression of your company via your customer service department that unless I want to pay hundreds of dollars, I'm out of luck. Unless of course I want to find a used one somewhere like kijiji, which is the advice the first representative gave me.
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